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Internet connectivity is one of the most critical needs any business has today and an integral part of an enterprises IT Infrastructure.
What does a Customer require from the Business Internet Service Provider (ISP)?
The need is for a network designed to delivery consistent high performance Internet access, scalability with prompt service delivery and quick turnaround for after sales support.
YOU Broadband’s Enterprise Division offer’s a complete range of connectivity solutions and services for business such as High Speed Internet Access, Bandwidth on Demand, Co-location Services & Network Security Appliances.
YOU Broadband integrates world class technology and best in class service and support to deliver highly dependable and cost-effective Internet connectivity and related solutions to Businesses.
Mr. Qais Dolby Technologies India Pvt Ltd - MumbaiIt’s been two years we have been using You Broadband Internet services. The service is excellent, customer service is very good, very polite to talk. Whenever the service are down we are well informed through email and phone.
The Technicians are very helpful and always help in resolving the issues.
Always great service and excellent customer service support.
Mr. Narayan Banda DDB Mudra Pvt.Ltd. (DDB Mudra Group)- AhmedabadWe at DDB Mudra Pvt. Ltd., are using Internet Bandwidth provided by your company (YOU Broadband India Ltd.) since last 09 years. Currently we are using 40 Mbps dedicated Internet bandwidth provided by your company. We have hosted our mission critical application servers and database servers in your Ahmedabad IDC.
We are very much satisfied with quality of service and technical skills of your team to keep system healthy and running all the time continuously . The consistency in the service availability and uptime maintained by your team is really very high and always better than industry standards. We also appreciate their promptness in responding to any service / support request.
We wish good luck to YOU Broadband team for bright success and growth.
Mr. Sanjay Patel Fortune Landmark Hotels Limited. - AhmedabadWe are very much satisfied and happy with YOU Broadband internet Service and support. We are associated with YOU since approx 7 Years because good service and support relation and we appreciate Support team relation with us for any kindly of service related requirements and faire enough transparency in notification of all communication. We highly appreciated and recommend YOU Broadband Internet for batter and uninterrupted service in the ISP industry
Mr. Ketan Patwa S&P Global Inc. (SNL Financial Pvt.Ltd.) - AhmedabadWe are very satisfied with the services offered by YOU Broadband since past 7+ years. The service uptime offered by the YOU Broadband has always been achieved by them and their representatives took feedback on regular intervals for proactive service improvement steps.
Keep up the Good Work.
Mr. Ramesh Vasudevan Universal Music India Private Limited. - MumbaiWe like to inform you that we are really happy with the services provided by You Broadband India Private Limited.
We have an association for almost 5 years now and in these 5 years we never had any major breakdown or downtime that can be significant to impact the business.
We are also happy to know that you are taking the efforts to provide backup line from a different NOC for any issues like fibre cut due to digging of roads for repairs by Municipal Corporation of Mumbai.
It has been a great association with your team who are always ready to help in time of need. We are just waiting for the backup line to be activated so that we are totally protected against any uneventful fibre cut or other issues which may impact the business.
We do not have any hesitation to recommend your company for any internet connectivity to other companies.
Mr. Amol Vispute ZeroChaos Workforce Solutions Private Limited. - BarodaWe are satisfied by the services rendered by YOU Broadband Enterprise Services. We have not had any problems with YOU Broadband Enterprise Services so far. I really appreciate the kind of service offered. Technical team is always a step ahead of my expectations and I hope will remain so in the future.
I really appreciate the enthusiasm and dedication shown towards their customers by the team.
The proactive steps and always vigilant to provide top class service not only save productivity loss of the organization but also helps me to invest my valuable time in other area of IT Infrastructure and Services
Mr. Shashin Mehta Paul Mason Consulting India Private Limited. - BarodaPMC is an IT Consultancy having a domain expertise in Retail IT and have majority of the customer spread geographically across globe. PMC Baroda office is an offshore operation unit of organization running 24x7x365.
YOU Broadband has been our preferred ISP and business partner in delivering our remote support and development activities reliably to our customers and European partners and has delivered to its commitment and consistency. The uptime and performance along with addressing unplanned service outages is creditable to YOU’s entire team.
They have been aggressive in not just the pricing, but have also maintained the redundancy and therefore the business continuity for us. Their delivery excellence has generated higher SLAs and safeguarded trust in our customers.
We appreciate YOU Broadband, for their continuous endeavor to compete and bring best services to their customers.
Mr. Muzzafer Ahmed Jacob Fleming Group - BangaloreThe promised speed and service was delivered .The best part what I liked about YOU Broadband Enterprise services is direct point of contact to technical support engineers.
Keep up the good work.
Mr. Nimesh M Shah Linde Engineering India Private Limited. - BarodaWe are very satisfied by the services provided by YOU Broadband. We are using YOU Broadband leased Internet service for past 3+ years and have not had any problems with YOU Broadband Enterprise Services so far. I really appreciate the kind of service offered. Technical team is always a step ahead of my expectations and I hope will remain so in the future. I really appreciate the enthusiasm and dedication shown towards their customers by the team.
YOU Broadband team is very proactive and always vigilant thus provides top class service which not only prevents productivity losses for our company but also is a peace of mind (in terms of Internet connectivity) for our IT/Network team as it helps us to dedicate valuable time in other areas of network and IT infrastructure services.
Mr. Kaushik Panchal TravelCarma - Travel Technology Company- AhmedabadYOU Broadband Enterprise services is really good, in fact flawless. The speed is awesome and as committed and technical issues are very rare but if any sorted out real quick. Support team is excellent and each team members are ready to support round the clock without looking their duty hours or holidays.
Hope the same will motivate to work for customer more positively and proactively.
Mr. TejPrakash Ahuja BoTree Technologies Private Limited. - AhmedabadI would happy to say that YOU Broadband services are very good; sales, retention & your Technical Team very supportive...
I would be happy to refer YOU Broadband to my circle as well
Mr. Abdullatif Tekriwala Kankaria Textile India Private Limited. - AhmedabadWe are very much satisfied and happy with YOU Broadband Service and support. We as a Kankariya Textiles are associated with YOU Broadband from past 9 Years because of service and support relation and we appreciate Technical Support which we are getting and transparency in notification like billing/alerts and Internet outage Information. We highly appreciated and recommendation of YOU Broadband Internet as Basic/Crucial internet requirement.
Mr. Ilesh Prajapati Accenture Services Private Limited. - AhmedabadWe found YOU Broadband Enterprise services are good and proactive.
We also appreciate scalability of solution, which suffice our need as and when required.
Mr. Ashit Jha Absolute Insurance Surveyors & Loss Assessors Private Limited.- Ahmedabad & Navi MumbaiI would like to thank your company personnel and the customer services division for their excellent support.
I would especially like to commend the technical support team & relationship manager for their professionalism and superlative skills.
Your team also provided timely and helpful advice regarding the service which we are using. They have listened to all my concerns with a great deal of patience and have tried to resolve the issues on top priority. Please accept my gratitude towards your supporting staff for their speedy and efficient services and providing us with an almost trouble free connectivity !!!
Mr. Rahul Bhagatwala PSP Projects Limited. - AhmedabadWe would like to share that we are utmost happy with the services of You Broadband and its streamlined process and Customer Support System.
Mr. Ajay NT Verse Innovation Private Limited. - BangaloreWe are satisfied by the services rendered by YOU Broadband Enterprise Services. We have not had any problems with YOU Broadband Enterprise Services so far. I really appreciate the kind of service offered. Technical team is always a step ahead of my expectations and I hope will remain so in the future.
I really appreciate the enthusiasm and dedication shown towards their customers by the team. The proactive steps and always vigilant to provide top class service not only save productivity loss of the organization but also helps me to invest my valuable time in other area of IT Infrastructure and Services.
Mr. Allwyn R Test Yantra Software Solutions (I) Private Limited. - BangaloreIt since 1 Year+ that we, Test Yantra Software Solutions (I) Pvt.Ltd. have been with YOU Broadband Enterprise services. Less could we find any kind of downtime/ link disconnections. Support for that matter was really amazing when any kind of technical issues. It was at times due to some changes at our Firewall have tried to disconnect the YOU Broadband line and have received immediate call from YOU Broadband Technical Team to get to our notice that the link is disconnected. That’s really a good kind of support, this can happen accidentally and we may not notice. Immediate notification does help.
It’s really nice to have good support and hope the same should carry forward.
THANKS to all those who work 24/7 back end to give a better support.
Mr. Harish Kumar Nichi-In Software Solutions Pvt. Ltd. - Bangalore.We are very satisfied and happy customer with respect the services provided by YOU Broadband India Private Limited since 2008. We specially appreciate the kind of top class service and support provided by the Technical team who are very alert and co-operative to their customers. We are happy for the concerns and periodical follow ups by the Account managers, Sales Team and Support Team for the better service and smooth operations.
We hope this same dedication towards the service will remain in the future ahead. We recommend the services from YOU Broadband to our references with out any second thought.
We wish all the success to our YOU Broadband team.
Mr. VCP Muthukrishna EffOne Technolgies Pvt. Ltd. - BangaloreYOU Broadband as Internet Service provider has been very good and it’s a company which works towards the customer requirements and understand the needs which is very good as a service provider.
Mr. Basayya (HolidayIQ)Leisure & Lifestyle Information Services Private Limited. - BangaloreAs per expectation the service which given for us by YOU Broadband is good and please keep doing this good work.
Mr. Deepak Patel APIMA Consulting Private Limited. - BarodaWe are having long term relationship with You Broadband. And we are very happy with the service and support that we availed from You BB.
Also, knowing the fact that this must be a very good platform to express my gratitude and appreciation to all support staff including team leader and senior support manager who have always kept customers issue on priority and they helped us with rapid speed. Hats off to all those support personnel.
Over all; so far we never regret using You Broadband internet services.
Mr. Vipul Shah Rubamin Limited. - BarodaWe are using YOU Broadband Enterprise service since more than 10 years.
At Rubamin, High availability of Internet connection is very crucial for the business continuity and we are very happy that YOU Broadband is able to satisfactorily deliver the services, as expected.
YOU Broadband's reliability and customer service is excellent. Most importantly, the friendly, helpful and responsive staff at YOU Broadband makes the entire experience a pleasure to do business with them.
The kind of support & services YOU Broadband Enterprise team is providing has been outstanding and really sets you aside from other ISPs.
Keep up the fantastic work! Good Luck.
Mr. Kapil Sharma Netweb Software Private Limited. - BarodaI would like to appreciate the level of customer service provided to be by YouTele Support Team. Really amazing customer service", "Good Reliability", "Always there to help customers", "Keep up the Good Work.
Mr. Manish Sharma Rishabh Software Private Limited. - BarodaWe have been one of your customers for many years for Internet and other services. We are truly satisfied with the services and attention we have been receiving for so many years.
Thankfully you never let us down and we are still amazed as we were at the start, by the quality of your service & pro-active approach.
Just to say thank you guys, very impressed with your support service. Whenever we contacted you we always met with a courteous and helpful response and thus we have no hesitation in recommending YOU Broadband to everyone.
Mr. M.Narasimha Rao Khazana Jewellery Private Limited. - ChennaiI am very happy to inform you that we are using YOU Broadband’s Internet Leased Line at our Corporate Office for nearly 10 years period and the Services rendered by your team is phenomenal.
The services given by the YOU Broadband is excellent till date. There were no major complaints with the link during this period. Our network has never been interrupted because of fluctuating network or other reasons till now.
We also feel that your prices are the best in the market as well as the service support.
I sincerely recommend YOU Broadband to others.
Mr. M. GoldenShelly Prumatech Infosystems Private Limited. - ChennaiSince 2006 we are the customer of YOU Broadband, from the beginning itself we are getting excellent customer support & services from YOU Broadband.
I highly appreciate the technical support team of YOU Broadband because the team is having good technical/troubleshooting knowledge and providing support to us 24x7.
We are getting exact internet uptime what they mentioned in the SLA and expected by us to ensure business continuity for our organization.
Mr. Ranjith Kumar .S IPFOnline Ltd | ASAPP Info Global Services Private Limited. - ChennaiAs far as we are concerned, YOU Broadband is a very good service provider as well as best customer support for the past eight years to our organisation. Within short period of time, they are attending the calls and rectify the fault (if any) so that our work flow is smooth and uninterrupted.
Hence under the above circumstances, we would recommend their internet services to those who are known to us for good relationship and smooth and smart work-flow in any organisation.
Mr. Jay Panchal (Sagment Power) Bilfinger Neo Structo Private Limited. – Chennai & SuratBilfinger Neo Structo Private Limited previously known as Neo Structo Construction Private Limited and hereafter referred BNSPL is an engineering & mechanical construction company expertise in execute all EPC / LSTK / Erection and Mechanical Jobs and have wide customer across the world and international inspection agencies to provide industrial solution.
YOU Broadband has been our preferred ISP and in delivering Internet leased line services. The uptime and performance along with addressing unplanned service outages is creditable to YOU’s entire team. They have been aggressive in not just the pricing, but have also maintained the redundancy and therefore the business continuity for us. Their delivery excellence has generated higher SLAs and safeguarded trust in our customers.
We appreciate YOU, for their continuous endeavor to compete and bring best services to their customers.
We are very satisfied and happy customer with respect the services provided by YOU Broadband India Limited since 2003. We specially appreciate the kind of top class service and support provided by the Technical team who are very alert and co-operative to their customers. We are happy for the concerns and periodical follow ups by the Account managers, Sales team and Support team for the better service and smooth operations. We hope this same dedication towards the service will remain in the future ahead. We recommend the services from YOU Broadband to our references with out any second thought.
We wish all the success to our YOU Broadband team.
Mr. Srinivas Platinus Technologies Private Limited. - HyderabadI appreciate the services provided by YOU Broadband, especially the support team that has always delivered excellent support to our organizagion, whenever we call to the support engineer, irrespective of the time, he promptly responded and rectified the problem within the short period and he is very proactive. So we are very thankful to YOU Broadband for giving us a outstanding support & services. The relationship manager is very supportive & responsive to all service/billing related needs.
We hope that the YOU Broadband will reach great height and convey our Best wishes for the future.
Ms. Gauri Bhat Clarkson Shipping Services India Private Ltd. - GurgaonWe are working with YOU Broadband from last 2 years and we are quite happy with the services.
The technical and Backend department is very efficient and effective.
Hopefully to have a long go with YOU broadband.
Mr. Shyam Kishor Sharma ADS Technologies - GurgaonWe are pleased to inform you that we are happy and satisfied with the services provided by YOU Broadband. We would like to continue your services in the near future.
Thank You for your excellent and timely services provided by YOU Broadband.
Mr. Manoj Kumar Wise Travel India Private Limited - New DelhiWe are getting services from YOU Broadband from last three years. And overall we are satisfied with the services.
Hope our relationship keeps continuing for much longer future ahead.
Mr. M. Sunder Kumar Avon Technologies (India) Pvt. Ltd - HyderabadWe are satisfied by the services given by YOU Broadband Enterprise Services.
We have not had any major problems with you so far, we really appreciate the kind of service offered.
Technical support team is always a step ahead of our expectations & we hope will remain so in the future.
Mr. Praveen Kumar Donear Industries Limited - MumbaiThe overall experience with YOU Broadband services & related to support with your team is very good.
Mr. Shailesh Kadam Fugro Geotech (India) Private Limited. - MumbaiWe are very satisfied by the services provided by YOU Broadband India Ltd. and most important things, we are getting prompt response from technical support team which is very much appreciable and always available in case of emergency. THANKS to all team members who work 24/7 back end and front end to give a better support to your customers. We appreciate YOU, for their continuous endeavor to compete and bring best services to their customers.
We wish all the success to our YOU Broadband team.
Mr. Mahesh Kulkarni AFour Technologies Private Limited. - PuneYOU Broadband has provided us very good service so far. We are happy with the response communication time and resolution time attributes of your service along with the competitive rates.
We have been availing services from YOU Broadband for past 09 years of which we have availed dedicated leased line services from YOU Broadband for past 5+ years.
We find YOU Broadband as a very reliable and professional Internet Services Provider organization.
We look forward to continuation of this association.
Mr. Ketan Wagh Axis Technical Group India Private Limited. - PuneAxis Technical Group is part of You Broadband as a customer from last 5-6 years, I am very impressed on prompt response from technical support team & sales team; and, the Business Head is always available in case of emergency.
The main point I want to mention that, I never experienced huge & unplanned internet downtime from YOU Broadband.
Mr. Yatin Mhatre Ash Software Private Limited.We appreciate your promptness in service & we are happy with the same.
Mr. Bhavesh Joshi Jivraj tea Limited. - Surat'YOU Broadband' does not require any opinion or feedback.
We are using YOU Broadband Internet connection since last 10 year in our organization. We got associated with 'YOU' as Broadband customer then converted to ‘YOU Broadband Enterprise Solution’ (Dedicated Leased Line).
Turn around time for problem resolution and reliability of Internet connectivity of 'YOU Broadband' is really appreciable. And, the technical support team is always available and prompt in their response to any service issues or escalations.
Mr. Bhavesh Patel Couch Perry & Wilkes India Pvt. Ltd. - SuratOur company 'Couch Perry & Wilkes India Pvt Ltd' has been a 'YOU Broadband' customer since 2015, obtaining high speed Leased Internet services.
Being a low carbon consultant dealing with international clients, I was bit skeptical with a wide range of Internet service providers in the market but selecting YOU broadband was a clever decision. They offered us a Wired connection and a Wireless connection on a back-up and both has performed superbly and reliably since day one resulting Zero (0) downtime.
YOU Broadband’s dedicated technical team / sales team proves their skills & I would be happy to recommend YOU Broadband to any business looking for high quality bandwidth and an affordable Internet services.
Mr. Durgesh Prajapati Beacon Insurance Brokers Private Limited. - SuratWe are very satisfied with YOU Broadband services, best support team, best professional and customer centric behavior of YOU Broadband team & best part of YOU Broadband service is pre & post support activity done by YOU Broadband team when faced the issue.
Senior teams are also available for support in any kind of issues. Right now we have no issue regarding internet services and we look forward to similar services in future.
We wish all the success to our YOU Broadband team.
Mr. Jaimin Bhavsar Forevermark | IIDGR - Surat
(International Institute of Diamond Grading and Research India Private Limited)We are utilizing YOU Broadband facility since our company started in Surat and we are much happy with your services.
Your technical team is very much helpful and had always delivered the services on time.
We are getting almost zero percentage downtime because of your esteem services.
I hope this will remain same in future days as well.
THANKS to all those who work 24/7 to give us better support.
Keep it UP!!
Mr. Chintan Mehta KNOWARTH Technologies Private Limited. - AhmedabadYOU Broadband has partnered us for years and we are very happy with their commitment.
YOU Broadband understood our requirements well and delivered on our expectations in terms of time line and performance.
Mr. Kavit Goswami Techno Brave Technologies Private Limited. - AhmedabadI must recommended YOU Broadband lease line services for those who is looking for best service and speed with lower cost available in the market, I will definitely recommended for those
Contention ratio for the current quarter (Apr 18 - Jun 18) Sr. No Services
BW plans
Max contention ratio for home user
TRAI benchmark for home user
Max contention ratio for business user TRAI benchmark for business user
1
Dial up
Not offered
2
Broadband
Usage Based
1:40
1:50
1:25 1:30
Unlimited
1:30
1:50
1:20 1:30
3
High BW services
As per the order and SLA
4
Leased lines
As per the order and SLA
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